Edhardyoriginalsn Privacy Policy

At Edhardyoriginalsn, we respect your privacy and are committed to protecting the personal information you share when browsing our site, purchasing hoodies, long-sleeve T-shirts, sweatpants, trucker hats, and other products, or engaging with our services. This Privacy Policy explains how we collect, use, store, and share your data, as well as your rights regarding your information. By using Edhardyoriginalsn.com, you agree to the practices outlined below.

1. Information We Collect

We only gather information necessary to enhance your shopping experience, fulfill orders, and communicate with you. The data we collect falls into two categories: personal information (identifiable to you) and non-personal information (anonymous data).

a. Personal Information You Provide

  • Order & Account Details: When placing an order or creating an account, we collect your full name, email address, shipping/billing address, phone number, and payment information (e.g., credit card details—note: we do not store full payment data; this is handled by secure third-party processors like PayPal or Stripe).
  • Communication Data: If you contact us via email ([email protected]), contact forms, or social media, we collect your message, email address, and any details you share (e.g., order numbers, feedback about our hoodies or tees).
  • Mailing List Sign-Ups: If you opt into our newsletter to receive updates on new collections (e.g., limited-edition trucker hats) or promotions, we collect your email address.

b. Information We Collect Automatically

  • Device & Browsing Data: When you visit our site, we automatically collect your IP address, browser type, operating system, device model, pages viewed (e.g., sweatpants product pages), and time spent on the site. This helps us optimize the site for different devices and understand user preferences.
  • Cookies & Tracking Tools: We use cookies (small text files) and tools like Google Analytics to track browsing activity, remember your preferences (e.g., saved shipping addresses, size selections), and personalize your experience. You can disable cookies in your browser settings, though this may limit features like saving your cart.
  • Purchase & Usage Data: We track your order history (e.g., items bought, order dates) to process returns, provide customer support, and suggest relevant products (e.g., matching hoodies to your previously purchased tees).

2. How We Use Your Information

We use your data for specific, legitimate purposes—never for unrelated use. Key uses include:

  • Fulfill Orders: To process payments, ship your hoodies, tees, or other items, send order confirmations, and provide tracking updates.
  • Provide Support: To respond to your questions (e.g., size inquiries for sweatpants), resolve issues (e.g., defective trucker hats), and assist with returns or exchanges.
  • Improve Our Services: To analyze site performance, identify popular products, and update our collection or site features based on user feedback.
  • Communicate With You: To send order-related updates and (if you opt in) newsletter emails about new arrivals, sales, or exclusive offers. You can unsubscribe from newsletters via the “unsubscribe” link in any email.
  • Protect Our Business & Users: To detect fraud (e.g., unauthorized purchases), comply with legal requirements (e.g., tax laws), and secure our site and customer data.

3. Who We Share Your Information With

We never sell, rent, or trade your personal information for marketing purposes. We only share data with trusted third parties who help us operate our business, and these partners are required to protect your information:

  • Payment Processors: Companies like PayPal or Stripe handle your payment details to process transactions. They do not share your data beyond what’s needed to complete your order.
  • Shipping Partners: Carriers like USPS, UPS, or DHL receive your shipping address and contact info to deliver your order.
  • Service Providers: We work with tools like Google Analytics (for site analytics) or Mailchimp (for newsletters) to improve our services. These providers only access your data to perform their tasks and cannot use it for other purposes.
  • Legal Authorities: We may share information if required by law (e.g., court orders) or to protect our rights, property, or the safety of users or employees.

4. How We Protect Your Information

We use industry-standard security measures to keep your data safe:

  • Encryption: Sensitive data (e.g., payment details, emails) is encrypted using Secure Sockets Layer (SSL) technology—look for the “https://” in our site URL and the padlock icon in your browser.
  • Secure Storage: Personal information is stored on protected servers with restricted access (only authorized Edhardyoriginalsn staff can access it).
  • Regular Audits: We review our security practices regularly to identify and fix potential vulnerabilities.

While we take every precaution, no online service is 100% secure. If a data breach affecting your information occurs, we’ll notify you promptly via email and take steps to mitigate the issue.

5. Your Rights Regarding Your Information

You have control over your personal information, and we make it easy to exercise these rights:

  • Access Your Data: Request a copy of the personal information we hold (e.g., order history) by emailing [email protected].
  • Update or Correct Data: Edit your account details (e.g., shipping address) in your Edhardyoriginalsn account or contact us to make changes.
  • Delete Your Data: Request deletion of your personal information (except data we’re legally required to keep, like order records for taxes) via email.
  • Opt Out of Marketing: Unsubscribe from newsletters or contact us to stop receiving promotional messages.
  • Withdraw Consent: If you previously consented to data collection (e.g., cookies), you can withdraw consent (e.g., by disabling cookies in your browser).

6. Children’s Privacy

Our products and services are intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we discover we have collected data from a child under 13 without parental consent, we will delete it immediately. Parents or guardians can contact [email protected] to request removal of their child’s data.

7. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices, technology, or legal requirements. When we make updates:

  • We’ll revise the “Last Updated” date at the top of this page.
  • We’ll notify you via email (if you have an account) or post a notice on our site homepage (for significant changes).

We encourage you to review this policy periodically to stay informed about how we protect your information.

8. How to Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal information, contact us:

  • Email: [email protected] (we respond within 24–48 business hours).
  • Mail: Edhardyoriginalsn Customer Support, (if applicable).

At Edhardyoriginalsn, your privacy is as important as the quality of our hoodies, tees, and other products. We’re committed to transparency and keeping your information safe—so you can shop with confidence.