Edhardyoriginalsn Terms of Purchase
These Terms of Purchase (“Terms”) govern your purchase of apparel—including hoodies, long-sleeve T-shirts, sweatpants, trucker hats, and more (the “Products”)—from Edhardyoriginalsn.com (the “Website”). By placing an order on the Website, you (“Customer” or “you”) agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Customer Service Policy (all available on the Website). Please read these Terms carefully before completing a purchase.
1. Order Placement & Acceptance
- Order Submission: When you submit an order via the Website, you make a binding offer to purchase the selected Products at the listed price. All prices on the Website are quoted exclusively in United States Dollars (USD), which is the sole currency accepted for payment.
- Order Acknowledgment: After submitting your order, you will receive an automated email confirming we have received your order (the “Order Acknowledgment”). This acknowledgment does not constitute acceptance of your order—Edhardyoriginalsn reserves the right to accept or reject your order (in whole or in part) for reasons including, but not limited to, Product unavailability, pricing errors, suspected fraud, or incomplete/incorrect order information.
- Order Acceptance: Your order is deemed accepted once we send a “Shipping Confirmation” email, notifying you that your order has been processed and shipped. At this point, a legally binding contract between you and Edhardyoriginalsn for the purchase of the Products is formed.
2. Pricing & Payment
- Pricing Accuracy: We strive to display accurate prices for all Products on the Website, but errors may occur (e.g., typographical mistakes, system glitches). If a pricing error is identified after you submit an order, we will notify you promptly and offer to either cancel the order (with a full refund if payment was already processed) or adjust the price with your consent. Prices are subject to change without notice, but we will charge the price listed at the time of your order submission (unless a pricing error exists).
- Payment Methods: We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure payment methods as displayed at checkout. By providing payment information, you represent and warrant that you are authorized to use the payment method and that all information provided is accurate and complete.
- Payment Processing: Payment is processed at the time your order is confirmed for shipping (not at the time of order submission). If payment is declined, your order will not be processed, and we will notify you via email to resolve the issue (e.g., updating payment details).
3. Shipping & Delivery
- Order Processing Time: All orders are processed within 1–3 business days of order submission (excluding weekends, holidays, and high-volume periods such as sales events or new collection launches). We will notify you via email if processing is delayed beyond this timeframe (e.g., due to unexpected Product stock shortages).
- Delivery Timeline: Once your order ships, delivery is expected within 6–12 days from the date of the Shipping Confirmation. This timeline applies to all orders worldwide, regardless of destination.
- Global Free Shipping: Edhardyoriginalsn offers free shipping on all orders worldwide, with no minimum order value required. There are no additional shipping fees, surcharges, or hidden costs for delivery to any location. For details on order tracking, missing packages, or address corrections, refer to our Shipping Policy.
4. Returns & Refunds
- Return Eligibility: You may return any unused, unworn, and undamaged Products (with original tags, packaging, and hygiene labels intact, if applicable) for a refund within 60 days of the delivery date. Final Sale items (marked “Final Sale” on the product page) are non-returnable and non-exchangeable. Returns must be for Products purchased directly from Edhardyoriginalsn.com—purchases from third-party retailers must be returned to the original seller.
- Return Process: To initiate a return, email our customer support team at [email protected] with your order number, the name/SKU of the Products to be returned, and a brief reason for the return. We will provide a prepaid return label (for all global orders, no return shipping costs apply) and step-by-step instructions.
- Refund Processing: Once we receive and inspect your returned Products (typically 3–5 business days after delivery to our warehouse), we will process your refund. Refunds are issued to your original payment method, and you can expect the funds to appear in your account within 5–10 days (timing may vary slightly based on your bank or payment provider). Refunds are based on the original purchase price of the returned Products; global free shipping means there are no original shipping costs to deduct.
5. Product Availability & Descriptions
- Availability: Product availability is indicated on the Website (e.g., “In Stock,” “Pre-Order”). We make every effort to maintain accurate inventory levels, but occasionally, a Product may be out of stock after an order is placed. If this occurs, we will notify you via email and offer to either cancel the order (with a full refund) or substitute the Product (with your explicit consent).
- Product Descriptions: We aim to provide accurate descriptions, images, and specifications for all Products (e.g., fabric details for hoodies, print designs for T-shirts). However, minor variations may occur (e.g., color differences due to monitor resolution, slight size variances in manufacturing). Edhardyoriginalsn does not warrant that Product descriptions or images are error-free, but we will correct significant inaccuracies promptly upon notice.
6. Pre-Orders (If Applicable)
- Pre-Order Terms: For Products marked “Pre-Order,” the expected shipping window is displayed on the product page (e.g., “Ships in 2–4 weeks”). Payment for pre-ordered Products is processed at the time of order submission to secure your reservation.
- Pre-Order Fulfillment: We will ship pre-ordered Products within the stated shipping window. If fulfillment is delayed, we will notify you via email with an updated timeline. You may cancel a pre-order at any time before it ships, and a full refund will be processed within 5–10 days.
7. Order Cancellations & Modifications
- Order Cancellations: You may cancel an order only if it has not yet been shipped. To cancel, email [email protected] with your order number and cancellation request. If the order has already shipped, you must follow the return process (outlined in Section 4) to return the Products for a refund.
- Order Modifications: We cannot guarantee order modifications (e.g., changing Product size/color, updating shipping address) after submission, as orders begin processing quickly. If you need to modify an order, contact us immediately—we will do our best to assist, but modifications are subject to the order’s processing status.
8. Intellectual Property
All content on the Website, including but not limited to Product designs, logos, images, text, and graphic elements (e.g., prints on hoodies or trucker hats), is the exclusive intellectual property of Edhardyoriginalsn or its licensors. You may not reproduce, distribute, modify, or use any of this content for commercial purposes without prior written permission from Edhardyoriginalsn.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Edhardyoriginalsn shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising from or related to your purchase or use of the Products (including, but not limited to, lost profits, inconvenience, or damage to other property). Edhardyoriginalsn’s total liability to you for any claim arising from these Terms shall not exceed the total purchase price of the Products in your order.
10. Governing Law & Disputes
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of laws principles. Any dispute arising from or related to these Terms or your purchase shall first be resolved through good-faith negotiation between you and Edhardyoriginalsn. If negotiation fails, the dispute shall be submitted to binding arbitration in Los Angeles, California, in accordance with the rules of the American Arbitration Association. Arbitration decisions are final and binding on both parties.
11. Changes to These Terms
Edhardyoriginalsn reserves the right to update or modify these Terms at any time. When changes are made:
- We will revise the “Last Updated” date at the bottom of this page.
- For significant changes (e.g., adjustments to return windows or payment terms), we will notify you via email (if you have an account) or post a prominent notice on the Website homepage for 30 days before the changes take effect.
Your continued use of the Website or placement of orders after changes take effect constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.
12. Contact Us
If you have questions, concerns, or requests regarding these Terms of Purchase, please contact our customer support team:
- Email: [email protected] (we respond within 24–48 business hours, excluding weekends and holidays)
- Website: Visit the “Contact Us” page on Edhardyoriginalsn.com for additional support options.